ace97 Terms and Conditions
Please read these terms carefully before using the ace97 platform. By registering, you are considered to have agreed to all of these terms.
Introduction and Eligibility
ace97 is an online casino and betting platform operated for players in Bangladesh. These terms and conditions ("Terms") form a legally binding agreement between ace97 and its users. By accessing the ace97 website or mobile application, creating an account, or using any games or services, you are giving your consent to all the terms set out below.
It is your responsibility to read, understand and accept these terms. If you disagree with any part of these terms, please refrain from using the ace97 platform.
1.1 Age Requirement
ace97 is for persons aged 21 and above only. Minors are strictly prohibited from creating an account or using the platform. You may be asked to verify your age at the time of registration. Providing false information will result in immediate account closure and any deposited funds may be forfeited.
1.2 Jurisdiction
You should not attempt to access ace97 services from areas where their use is legally prohibited. It is your responsibility to inform yourself about the local laws and regulations in your area before using this platform.
Account Registration and Management
2.1 Registration Process
To create an account on ace97, you must provide accurate and complete information. If any information provided at registration changes, please notify our support team immediately.
- Only one account per person is permitted.
- Account information must be truthful, accurate and complete.
- It is your responsibility to keep your account login details confidential.
- Transferring or selling your account to anyone else is prohibited.
- If multiple accounts are found for the same person, both accounts may be cancelled.
2.2 Verification (KYC)
ace97 may at any time request documents necessary to verify a user's identity, age or payment method. Failure to submit relevant documents may result in the account being temporarily suspended or permanently closed.
2.3 Account Closure
You may request closure of your account at any time through the support team. ace97 also reserves the right to close any account without giving a reason if deemed necessary, particularly in the following cases:
If you are found to be involved in fraud, cheating, bonus abuse, money laundering or any other dishonest activity, your account will be closed immediately.
If the same person is found operating multiple accounts, both accounts will be suspended and bonuses will be forfeited.
Deposit, Withdrawal and Payment Policy
ace97 supports popular payment methods in Bangladesh. All transactions are secure and protected by SSL encryption.
3.1 Deposit
bKash, Nagad, Rocket, Upay, Bank Transfer
The minimum deposit amount for each method is ৳300
- Deposited funds must come only from your own registered payment account.
- Third-party payments are not accepted.
- The deposit process is generally instant; contact support in case of delays.
- ace97 reserves the right to carry out additional verification before confirming any transaction.
3.2 Withdrawal
- The minimum withdrawal amount is ৳500.
- Withdrawals are generally processed within 1 hour.
- Withdrawals will only be made to the payment method used for the deposit.
- Winnings from bonuses must meet wagering requirements before withdrawal.
- Withdrawals may be temporarily delayed while a verification process is ongoing.
3.3 Currency and Tax
All transactions on ace97 are conducted in Bangladeshi Taka (BDT/৳). If any taxes or other government charges apply, they must be paid by the user at their own responsibility.
Bonus and Promotion Policy
ace97 offers various types of bonuses and promotions. Each bonus offer comes with specific conditions and users must comply with them.
4.1 Welcome Bonus
New members receive a 100% bonus on their first deposit — up to ৳10,000. The wagering requirement for this bonus is 20 times (20x).
4.2 General Bonus Terms
- A bonus may only be claimed once — per person, household, address or IP address.
- Bonus funds cannot be withdrawn directly; the specified wagering requirements must be met.
- The time limit for meeting wagering requirements will be stated in the details of each bonus.
- There may be restrictions on the type or amount of bets placed with bonus funds.
- ace97 reserves the right to cancel any bonus in cases of suspected bonus abuse.
- ace97 may change or cancel any promotion without prior notice.
4.3 VIP Program
ace97's VIP program has four tiers. Through regular play you can advance to higher tiers and enjoy greater benefits:
Weekly cashback of up to 0.4%.
Weekly cashback of up to 0.8%.
Weekly cashback of up to 1.1%.
Weekly cashback of up to 1.5%.
Game Operations and Fair Play
5.1 Game Providers
ace97 offers content from world-class game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, JILI, PG Soft and Ezugi. All games are certified through independent testing and use a Random Number Generator (RNG) to ensure fair outcomes.
5.2 Technical Issues
ace97 will not be responsible for any technical issues or disconnections that occur during gameplay. However, if an incorrect result is displayed due to a technical fault, ace97 reserves the right to void that round and refund the bet.
5.3 Prohibited Activities
- Playing automatically using any kind of software or bot.
- Exploiting system errors or vulnerabilities in games.
- Colluding with other players to cheat.
- Abusing the bonus system or claiming bonuses with multiple accounts.
- Contacting ace97 staff under a false identity.
5.4 Dispute Resolution
In the event of any dispute regarding game results or transactions, please contact the support team first. ace97 will review all disputes impartially and decisions will be considered final.
Intellectual Property and Content Rights
All content displayed on the ace97 website — logos, designs, text, graphics, software and databases — belongs to the intellectual property of ace97 or its licensors. Reproducing, distributing, modifying or using any part of this content for commercial purposes without prior permission from ace97 is prohibited.
The games provided on the ace97 platform are protected by the intellectual property of the respective game providers. Copying or distributing any part of the games is strictly prohibited.
Limitation of Liability
ace97 is an entertainment platform. We are committed to providing a safe and reliable service, however ace97 has limited responsibility in the following matters:
- ace97 is not responsible for internet connection disruptions or failures of third-party services.
- ace97 is not responsible for financial losses resulting from gambling.
- It is your responsibility to ensure the security of your own password in case of unauthorized third-party access to your account.
- ace97 will not be liable for indirect or incidental damages under any circumstances.
7.1 Service Availability
ace97 strives to provide service at all times, however the service may be temporarily unavailable due to maintenance, upgrades or unforeseen circumstances. ace97 will endeavor to give advance notice of such disruptions, though this may not always be possible.
Privacy and Data Protection
ace97 gives the highest priority to the protection of your personal information. Detailed information about how we collect, use and protect your data can be found on our Privacy Policy page.
By registering with ace97 you are consenting to our privacy policy. We never sell your personal information to third parties, however we may provide information to relevant authorities to meet legal obligations.
8.1 Cookie Use
The ace97 website uses cookies to function properly. Cookies can be managed from your browser settings, however disabling cookies may reduce the functionality of some services.
Responsible Gaming
ace97 is committed to responsible gambling. We believe that gambling should be an entertainment activity, not a source of financial problems.
- Set your betting limits and stick to them.
- Avoid placing more bets to recover losses.
- Never treat gambling as a source of income.
- Never bet more than you can afford.
- Contact the support team if you feel you need to take a break.
You can set a voluntary break (self-exclusion) on your account through the support team. Visit our Responsible Gaming page for more details.
ace97 is for persons aged 21 and above only.
Changes to Terms and Conditions and Contact
10.1 Changes to Terms
ace97 reserves the right to change these terms and conditions at any time. We will post a notice on the website for significant changes. Continued use of the platform after any change will be considered acceptance of the new terms.
The latest version of these terms will always be available on this page. It is recommended that you review this page regularly.
10.2 Severability
If any part of these terms is found to be invalid or unenforceable by any court or authority, the remaining parts will remain in full effect.
10.3 Entire Agreement
These terms, the privacy policy and the responsible gaming policy together form the entire agreement between ace97 and the user and replace any previous oral or written agreements.
10.4 Contact
If you have any questions about these terms, please contact our support team:
24/7 Bangla Live Chat Support — available directly on the platform.
For more information visit our FAQ page, Privacy Policy and Responsible Gaming page.